Last Updated: 10/4/2011
Brennan J. Deitsch
Toledo, Ohio 43623 ● (419) 215-6123 ● bnlguy2002@yahoo.com
SUMMARY OF QUALIFICATIONS
- Able to successfully manage multiple projects while working with a variety of customers.
- Strives for good rapport with clients through communication, quality of work, and leadership.
- Creative, passionate, self-starter.
- Professional, goal driven individual that is dedicated to working efficiently with team members.
- Learns applications quickly!
SKILLS
- Marketing: Search Engine Optimization (SEO), Pay Per Click Management (PPC), Google and Yahoo Analytics, Public Relations
- Social Media Networking: Facebook, Twitter, LinkedIn, Flickr, YouTube, Flickr, Digg, Delicious
- Blog Writing: WordPress, Blogspot
- Computer: Microsoft Office, HTML, FBML, XHTML, XML, CSS, Web Design, Database Management
- Supervision: 7 years experience managing seven to ten employees, Union/Non-union employees, OSHA Training, Route Dispatch, Operation Plans, Employee Relations
- Transferable: Quality Management, Client Management, Data Entry, Content Writing
HIGHLIGHTED PROFESSIONAL EXPERIENCE
UPS, Maumee, Ohio 43537 04/04-Present
Operation and Dispatch Supervisor
- Manage production line of seven to ten union employees on the Hub Charger and Preload operation.
- Diagnose and repair hardware and software problems.
- Write and present short essays on good safety habits to educate employees on how to work safely and efficiently.
- Effectively implement OSHA rules and regulations.
- Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement and computer use.
- Determine the most efficient routes for package car drivers based on high volume areas, driver requests and comparable days.
- Communicate with labor union officials to negotiate grievances and coach problem employees
- Update critical data using the database for the correct distribution of parcels.
- Maintain a high quality work environment.
- Develop time and money saving methods to complete company goals.
- Create the operating plan based on volume forecasts. The operating plan consists of staffing and production goals.
Maritz, Maumee, Ohio 43537 06/11-09/11
Marketing Research Manager (Contract Position)
- Managed client expectations.
- Followed best practice for continuous improvement.
- Hosted meetings with Ford of Canada to discuss agendas and future strategies.
- Monitored email, telephone and web customer surveys to verify accuracy.
- Developed reports based on client concerns and requests.
- Communicated study results with clients.
- Worked with IT staff to generate automated reports to increase productivity.
Charity Funding Donations, Detroit, MI 03/10-05/11
Internet Marketing Manager
- Established SEO strategies that increased online traffic to website.
- Managed pay per click campaigns.
- Wrote blogs with unique content that was appealing to intended audience.
- Researched trends using Analytics to discover optimization opportunities.
- Developed relationships with social media networks (Facebook, Twitter, YouTube, LinkedIn, forums and much more).
- Analyzed competitors’ social media strategies and made changes if necessary.
Kinetica-Media, Perrysburg, OH 04/09-03/10
Certified Google AdWords Account Manager
- Developed marketing strategies to increase online sales and traffic.
- Utilized customer service skills by working with clients on a daily basis to help guarantee good results.
- Wrote creative advertisements to grab buyer’s attention.
- Intensive research into market trends using insight and metrics to maximize clients marketing budget.
- Developed website optimization ideas for clients to increase qualified sales leads.
Technical Financial Publishing, Toledo, OH 03/09-07/09
Public Relations Director and Promotions Intern
- Worked with local author, Bob Kneisley, to promote his new book entitled, “The Wall Street Casino”.
- Developed a marketing plan and gained exposure for the book through the internet, television and bookstores.
EDUCATION
Bachelor of Arts, Individualized Program (Business and Computers: Hardware/Software) May 2009
University of Toledo, Toledo, Ohio 43606
Associate of Electronic Business
December 2007
Owens Community College, Perrysburg, Ohio 43551
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